Customized order management operation process

The 1 * 9 modules, SFP modules, fiber optic transceivers, optical cats, and OLT products independently developed by the company are all neutral products. Customers can propose their own needs on the basis of neutral products. The business department initiates an IPO order control program with the R&D department based on customized requirements that meet the company’s standards.
General customization requirements include customization of product software, customization of shell silk screen logo, customization of different safety regulations and power supplies, and packaging of products. Accurately fill out the “IPO Specification Application Form”, “Customer Customization Document Confirmation Form”, and “Neutral Model Label Sample” according to customer customization requirements, and send them to the IPO window email of the R&D department. If it involves silk screen files, color box files, color label files, cardboard box files, or other customized files (not software related), it is necessary to confirm the customized content with the art designer and print the “Packaging Material Customization File” in color paper format, and complete the signing process and submit it to the R&D IPO window.
The IPO window will send the “IPO Specification Application Form”, “Customer Customization Document Confirmation Form”, and “Neutral Model Label Sample” to the IPO group for review by relevant product engineers. The engineers will confirm the technical specifications and investigate the legality of relevant logos, and evaluate whether to apply for part numbers based on customer customization requirements to inform the IPO window. For IPO requests that do not pass the technical review, the IPO window will return them to the application department. After the technical review is passed, the IPO window will apply for part numbers and create a complete BOM. The IPO window will organize the paper files of the “IPO Specification Application Form”, “Customer Customization Document Confirmation Form”, “Neutral Model Label Sample”, and the customized “Packaging Material Customization Document”, which will be countersigned and confirmed by the responsible personnel of each department to clarify AR execution. After countersigning, the documents shall be filed in time to facilitate production management.
Shenzhen Haidiwei Optoelectronic Technology Co., Ltd. has a set of professional management procedures for products from pre-sales to after-sales, in order to provide more standardized and comprehensive services and checks for customers and products. Our hot selling products are diversified: ONU series, optical cat series, Optical module series, OLT and switch series, providing comprehensive product services for customers with various needs. Welcome to your visit.